Returns

Returns are accepted. Contact me first with any concerns or questions within 3 days of receiving your order. Please return item in the original packaging. Buyer is responsible for return shipping costs and any loss in value if an item isn't returned in original condition. Most items are shipped USPS and do come with a small amount of insurance. Damaged items and lost items can be refunded by filing a claim either in person (preferred) at your local post office or online at USPS.com

Custom and personalized orders

Custom order pottery pieces from start to finish take about 4 weeks on an average. I make every piece by hand from a wet piece of clay. The clay takes time to dry. Each piece is them trimmed and rough edges are smoothed. I hand paint each piece, fire it in my kiln, glaze it and fire it again. Sometimes I have blank piece partially the process, so message me with any questions. I'm happy to work with you.
Personalized ornaments are done within a day. I use an oil paint pen to add names to my ornaments after I make them.
Custom jewelry orders take about 5 business days.

Care Instructions

Jewelry Care Instructions - Use a polish cloth on Silver and sliver plated findings.
Pottery Care Instructions- All glazes used on my pottery is food safe and can be treated like regular dishes and cared for with regular dish washing methods. I suggest hand washing, however many pieces of average size can be placed in the dishwasher's top shelf. 

Pottery is Eco-Friendly and Sustainable. Selecting Beachwood Street Designs, when making sustainable lifestyle choices that impact the environment, is the right choice. My handmade pieces are eco-friendly. Made of natural clay and lead-free glazes, my pottery is durable and longer lasting than other materials. The making of pottery does not require the use of any other natural sources, like trees, and makes a sustainable contribution to protecting forest and landscapes across the globe. Because pottery is considered sustainable in sourcing, making, distributing, and disposing of, it has little impact on the environment.

Jewelry is Eco-Friendly: Wampum and Sea Glass is used in the shape that I find on the beaches along a historic whaling harbor.

Gift Messages: A personal gift note may be added to your order on request. Holiday tissue paper is used November through December. 

Packing Slips and Receipts are not included with an order to reduce the carbon footprint. They are emailed or available in your account